Get in Touch With Us
Got a question about one of our reviews, spotted something that needs updating, or curious how we settled on the biggest casino bonuses for Irish players? This page tells you how to reach the team behind Online Casino Ireland and what sort of messages we're best placed to help with.
How to Reach Our Team
Email is the best way to get hold of us. Send your message to [email protected] and a member of our editorial team will read it personally — we don't rely on automated replies to do the work for us. We aim to respond within two working days, though it can take a little longer at busy times.
A quick line about why you're writing helps us route your message to the right person straight away, whether that's a question about a bonus offer, a correction, or something else entirely.
What We Can Help With
- Questions about our rankings — If you want to know why a particular site sits where it does on our list of top bonuses, or how our editorial ratings work, we're happy to explain.
- Bonus and wagering queries — Terms attached to welcome offers can be dense. If something in a review or a bonus breakdown isn't clear, tell us and we'll take another look.
- Corrections — Online casino offers, payment options and licensing details change often. If you spot anything that looks out of date, we want to hear about it so we can update it.
- Content suggestions — If there's a payment method, game category or topic relevant to Irish players that you think we should cover, let us know.
- Partnership enquiries — If you represent a casino operator or an affiliate partner and want to discuss working with us, introduce yourself and outline what you have in mind. Note that no commercial relationship affects how we rank or review any operator.
- Responsible gambling concerns — If you or someone you know is finding it hard to keep gambling under control, mention this in your message and we'll point you towards support services suited to Ireland.
What We're Not Able to Help With
We're an independent review and comparison site, not a casino operator. That means we can't process deposits or withdrawals, access anyone's player account, or resolve disputes with a specific casino directly. For account issues, the fastest route is always the customer support team of the casino in question. If you're weighing up whether a site is worth signing up to in the first place, our reviews and comparison tables are there to help with exactly that decision.
A Note on How We Work
Some of the casinos featured on Online Casino Ireland have a commercial relationship with us, and we may earn a commission if you sign up through a link on the site. This never decides how an operator is ranked or reviewed — our ratings are based on the same criteria applied consistently across every site we cover, and we're upfront when a listing is sponsored.
Accuracy matters to us, and reader feedback is a real part of keeping it that way. Bonus terms, licensing details and payment options at Irish online casinos shift regularly, and we rely on people getting in touch when something looks off just as much as our own checks. If you're comparing sites and want a broader view before you get in touch with a specific query, our guide to trusted non-GamStop casinos covers a related question we get asked often.
Thanks for taking the time to read this far. Whatever the reason for your message, we look forward to hearing from you.